GET MORE REVIEWS
With so many people using online reviews to make decisions, reviews are now more important than ever. With Text To Table, you can prompt your customers one their way out to review your restaurant on Facebook, Yelp, Google and more! It’s a fact, good reviews draw more business. Best of all, if you ever have an unhappy customer (hey, it happens), Text To Table can prompt them for feedback rather than a review, ensuring that only your most satisfied customers tell the world about you!
Good Reviews Are Essential
Did you know that over 78% of internet users say that they use online reviews to influence their decisions on where to eat and what to purchase?
Don't Waste Your Money!
An average of 9 out of 10 people claim that an online review is just as important as a personal recommendation. Reviews easily outweigh marketing efforts in terms of returns.
Get Reviews Instantly
For every bad review there are 50 good reviews that were never written. Prompt your customers immediately to leave a raving review, while the visit is still fresh in their mind.
REVIEW PLATFORM
Customers are more likely to leave a review for your establishment while the experience is still fresh in their mind.
Instant Feedback
By asking your customers for a review near the end of their stay, you get a higher engagement rate than any other time.
Reward Them
Offer a special incentive for their positive review. Offer something like a free appetizer or dessert.
Build Rapport
Online reviews are essential to building a brand people can trust. The more reviews, the more trustworthy a place appears.
Multiple Options
Send them directly Facebook, Yelp, Google or a custom survey or give them options. The choice is yours.
Manage Reputation
You can “red flag” an unhappy customer, so that you send them to a special survey rather than a social media platform.
Lasting Impressions
If a customer takes the time to leave a positive review, they are 85% more likely to return in the future.